Skip to main content

I dont have a Internet connection with the Terminal, how do I fix it ?

Steps to Enable Internet Access​

1. Open Device Settings

  • On the Home Screen, tap the gear icon (⚙️) to open Settings.
  • Tap “Configure Device”.
  • When prompted for a password, enter the default password.*

*If you don't remember the password, please contact our support team.

2. Enable Wi-Fi

  • Tap “Configure Wi-Fi”.
  • This opens the standard Android Wi-Fi settings.
  • Make sure Wi-Fi is turned ON.
  • Select and connect to a network if one is available.

Tip: Prioritize using Wi-Fi in venues with reliable coverage to ensure a better connection.

3. Enable Mobile Data

  • Tap “Configure GSM”.
  • Make sure both Mobile Data and Roaming are turned ON.

How to Verify Success​

After turning on Wi-Fi or Mobile Data, return to the Home Screen. If your terminal has reconnected:

  • The signal bars should appear in the top-right corner.

Please note that the individual steps may vary slightly depending on the Android version, device manufacturer and customized user interfaces.