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Terminal Configuration

A terminal configuration holds all the settings for your terminals: which payment methods they accept, how receipts work, whether customers can tip, and more.

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One configuration, many terminals: Several terminals can share the same configuration. Any change you make applies to every terminal that uses it.

Find and edit a configuration​

Go to Space → Terminals → Configurations and open a configuration. The overview shows its current settings and the terminals that use it. Click Edit to change the settings, then Save.

You can delete a configuration, but only if no active terminal is using it.

Configuration Details​

  • Name: a name to recognize the configuration (required).
  • Time Zone: the time zone your terminals operate in.
  • Default Currency: by default, the currency comes from the terminal's location. Set a currency here only if you want to override it.

Maintenance Window​

The maintenance window is a daily time slot in which your terminals install updates, restart and, if Automatic Submission is enabled, send their final balance.

  • Maintenance Window Start: the time the maintenance window begins, in hours and minutes with AM/PM (required).
  • Maintenance Window Duration: how long the maintenance window lasts, for example 2 hours.
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Choose a time outside your opening hours, for example at night, so maintenance doesn't interrupt your business.

Connectors​

  • Connector Configurations: the payment methods your terminals accept, for example Visa, Mastercard or TWINT (required). Only connectors from the processors you configured in your space settings appear here.

Receipt Sending​

  • Email Customer Receipt: sends the receipt to the customer by email. This only works if the transaction includes the customer's email address.
  • Terminal Receipt Email Template: the email template used for these receipts.

Transaction Configuration​

  • Automatic Submission: the terminal automatically sends its final balance during the maintenance window.
  • Refunds: allows refunds directly on the terminal.
  • Mail and Phone Orders: allows mail and phone orders (MOTO) on the terminal.

Features your acquirer needs to activate​

Additional Supported Currencies, Dynamic Currency Conversion (DCC), Gift Card and Deferred Completion only work if your acquirer supports them.

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Ask your acquirer to activate the feature first, then enable it here.

  • Additional Supported Currencies: other currencies your terminals can accept.
  • Dynamic Currency Conversion (DCC): lets customers pay in their card's currency.
  • Gift Card: allows gift card transactions such as activation, loading and balance inquiries.
  • Deferred Completion: allows transactions to be completed at a later time.

Test Mode Acquirer Setup​

Only needed if you want to run test transactions. You can leave this setting as it is.

Terminal Configuration​

  • Language: by default, the language comes from the terminal's location. Set a language here only if you want to override it.
  • Merchant Password: a 4–15 digit password that protects merchant-only operations on the terminal.

Terminal API​

  • API Access: allows your own applications, such as a cash register system, to start transactions on the terminal.

When API Access is enabled, you'll also see:

  • Transaction Result Screen: shows the transaction result on the terminal.
  • Active Interfaces: how your system connects to the terminal: Cloud API or Local Network API. See Integrations for details.
  • Personnel's Attendance:
    • Attended: staff operate the terminal.
    • Unattended: no staff present, for example at vending machines.
    • Attended with amount entry enabled: staff operate the terminal and can also enter the amount on it.

Receipt Printing​

  • Print Receipt: turns receipt printing on the terminal on or off.

When receipt printing is enabled, you can also choose:

  • Print Additional Receipts:
    • Merchant Receipt: prints a copy of the receipt for you.
    • Failure Receipt: prints a receipt when a transaction fails.
  • Customer Receipt: prints the customer receipt only if the customer asks for it.
  • Receipt Address: prints the address of the terminal's location at the top of the receipt.
  • Additional Header Text: extra text shown below the address.
  • Additional Footer Text: extra text shown at the bottom of the receipt, for example a thank-you message or your opening hours.
  • Text Alignment: the alignment of the header and footer text.
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Header and footer texts can be up to 200 characters. You can't use hashtags (#) or curly brackets ({ }).

Tip​

  • Tip Functionality: asks the customer for a tip after the cashier enters the amount.
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Tipping doesn't work on unattended terminals, such as vending machines.

When tipping is enabled, you can offer predefined tip amounts that the customer can choose with one tap:

  • Enable Predefined Amounts: shows predefined tip amounts on the terminal.
  • Tip Amount Type: Percentages (for example 5%, 10%, 15%) or Fixed amounts.
  • Predefined Tip Amount 1–3: up to three amounts. The first one is required. Percentages can be between 1 and 100.

After Sales​

  • QR Code: shows a QR code on the terminal after the payment. The customer can scan it to open a page with a digital receipt, which is a good alternative to a printed receipt.