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How can I manually reconcile an invoice?

Please take the following steps to carry out this invoice reconciliation manually:

  1. Go to manual tasks in your account.
  2. Select the invoice you wish to reconcile from the overview and then click on Show record.
  3. in the newly displayed screen, please navigate to the invoice at the bottom and click on Show details. In the details, click on the transaction number (displayed in blue)
  4. then select Actions > Copy
  5. then click on Actions > Copy and then on Deactivate emails in the new screen and then on Create transaction. Make a note of the transaction number. This prevents the portal from sending an additional invoice to the customer.
  6. after you have created the transaction, click on Flow on the right-hand side and copy the link in the bar that appears
  7. paste the copied link into a new tab, select Invoice as payment method and click on Pay/Pay. You should see a new window where the payment has been successfully completed. 9.
  8. then open the manual task in a separate tab and select the desired invoice again, click on View Record and then on Unlink
  9. click on Link Invoice and link the newly created invoice using the transaction number. You can now open the manual task in the top right-hand corner.